At Clara Gadgets, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied, you can rely on our return and refund policy outlined below:

1. Eligibility for Returns

  • Products are eligible for return if:
    • They are defective or damaged upon delivery.
    • The wrong product was delivered.
  • Returns are not accepted for:
    • Products damaged due to misuse or mishandling.
    • Products without original packaging and accessories.

2. Return Window

  • You may request a return within 7 days of receiving the product.

3. Process for Returns

  • To initiate a return, follow these steps:
    1. Contact our customer support.
    2. Provide your order number, proof of purchase, and details of the issue (e.g., photos of the defect/damage).
    3. Our team will verify your request and guide you through the return process.

4. Refund Policy

  • Refunds will be issued only after the returned product has been inspected and approved.
  • Approved refunds will be processed within 7–10 business days from the date of return approval.
  • Refunds are provided in cash during the pickup of the returned product or via another mutually agreed method.

5. Shipping for Returns

  • If the return is due to a defect or error on our part, Clara Gadgets will cover the return shipping cost.
  • For all other reasons, return shipping charges will be the customer’s responsibility.

6. Contact Information

For questions or assistance with returns and refunds, please contact us at: [email protected]